Privacy Policy

At Wanderlust Getaways, your privacy is a priority. This privacy policy explains how we collect, use, and protect your personal information when you use our online platform.

Information We Collect

We collect personal data you provide when booking or contacting us, as well as data automatically collected through your use of our services.

  • Identity information such as name, date of birth, and passport details.
  • Contact details including postal address and phone number.
  • Booking and travel preferences.
  • Payment information required to process transactions.
  • Technical data such as IP address and browser type collected via cookies and similar technologies.

How We Use Your Information

Your information is used to provide, personalize, and improve our travel services, communicate with you, and comply with legal obligations.

  • To process your bookings and manage travel arrangements.
  • To provide customer support and respond to your inquiries.
  • To send important updates and service-related communications.
  • To comply with applicable laws, including security and anti-fraud measures.

Legal Basis for Processing

We process your data based on your consent, performance of a contract, legal obligations, and our legitimate business interests aligned with your expectations.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal and accounting requirements.

Your Rights Under GDPR

As a user within the European Economic Area, you have rights including:

  • Access to your personal data.
  • Correction or erasure of inaccurate or incomplete data.
  • Restriction or objection to certain processing activities.
  • Data portability for the information you have provided.
  • The right to withdraw consent at any time where processing is based on consent.

To exercise your rights, please contact us via postal mail at the address below.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

Third-Party Sharing

Your data may be shared with trusted third parties only to the extent necessary for travel arrangements, payment processing, or legal compliance.

  • Travel service providers and partners.
  • Payment processors.
  • Legal authorities as required by law.

Cookies and Tracking Technologies

Our online platform uses cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings.

Contact Information

For questions or requests regarding your personal data, please write to:

Wanderlust Getaways
Maria-Theresien-Straße 15
6020 Innsbruck
Austria

By using our service, you acknowledge that you have read and understood this privacy policy.